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Meters - Toner - Service - Stock - Invoicing - Contracts
An MFP (multi-function product) is an office machine which incorporates the functionality of multiple devices in one, in order to have a smaller footprint in a home or small business setting, or to provide centralised document management, distribution & production in a large-office setting.
A typical MFP may act as a combination of some or all of the following devices: email, fax, photocopier, printer, scanner |
Future-proof, delivery of excellence
DynamicSelect is an integrated suite of business management software, created specifically for office equipment dealerships that need to exercise the control and efficiency required to deliver excellence and exceed their customers' expectations - profitably.
DynamicSelect fully managed and cloud hosted with excellent support, simplifies the entire process of service delivery, providing a level of control to allow you to communicate effectively with demanding customers, organise engineers, manage metered contracts efficiently and source parts and consumables to be in the right place at the right time.
Whether your concern is meeting SLAs, improving the effectiveness of engineers' time, managing parts, optimising stock levels, streamlining billing, contract management, making your workforce more flexible, utilising latest cloud-based technology, reducing costs or making the most of your current base for future sales, DynamicSelect is the answer.
DynamicSelect fully managed and cloud hosted with excellent support, simplifies the entire process of service delivery, providing a level of control to allow you to communicate effectively with demanding customers, organise engineers, manage metered contracts efficiently and source parts and consumables to be in the right place at the right time.
Whether your concern is meeting SLAs, improving the effectiveness of engineers' time, managing parts, optimising stock levels, streamlining billing, contract management, making your workforce more flexible, utilising latest cloud-based technology, reducing costs or making the most of your current base for future sales, DynamicSelect is the answer.
The DynamicSelect solution
Meter Billing
Tiered billing Aggregated billing Block billing Inclusive billing Minimum billing Additional network/rental billing Ad-hoc call billing |
DATA COLLECTION
MeterS & toner ORDERING Meter Readings Toner Levels Data Collection via PIPS, OneStop, PrintAudit, FMAudit, CS RemoteCare, @Remote, Emails direct from machine PiDevice |
FIELD SERVICE Call Centre
Advanced service call management for the taking and allocation of service call requests, technician location, live routing, customer log-in, notifications etc. |
LOGISTICS
Right part/right place/right time Automated parts replenishment/management Plan, implement and control movement and storage of parts from one location to another |
REMOTE & MOBILE ACCESS
Engineer - Customer Technician remote access to job specifications, site details, call histories, stock information, location of other engineers, signature capture etc. Customer Web Portal |
Reporting
Extensive reporting providing up-to-the minute performance management information on engineers, contracts, customers, parts etc. In-depth drill down profit & loss analysis |
SLA Contracts
Generation of ready-made service contracts using data collected from the sales team |
SUPPLIER INTEGRATION
Electronic interface to suppliers for purchase orders / enquiries stock / pricing DataDirect, Westcoast, Spicers FTP - HTTP - EDI - API |
Accounts
Accounts package integration with 3rd party products such as Sage, Xero, QuickBooks, SAP, INTACT |
Would you like to discuss how DynamicSelect could help your business?
We are ready to discuss your requirements with you. Call or email us using the contact details below.
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